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By default emails are sent from Kaizen using no-reply@kaizenep.com (no-reply@au.kaizenep.com or no-reply@ca.kaizenep.com) as the sending address |
Emails are sent by Kaizen risr/advance to notify users of certain actions which happen within the system. The content of these emails can be viewed and customised by navigating to content → email templates. This lists all the different types of emails which are sent from Kaizen risr/advance along with a description of when they are sent and to whom.
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Edit will allow you to make changes to the content and subject of emails sent from an individual template.
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Kaizen risr/advance can automatically populate emails with dynamic data, which is dependent on the scenario and user(s) involved in the action. This allows you to provide contextual information to the person receiving the email. To make this possible Kaizen risr/advance provides a list of available placeholders within each email template. When these placeholders are used within the email template content each placeholder will be replaced by the relevant real content when an email is sent. Placeholders can be used both within the email subject and email body.
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To return to the default Kaizen template use the reset to default button when editing a template.